Dell B1265DNF User Manual

200
6. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a (Power)
button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 80).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 33).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 66).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 66).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 17).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.

Dell B1265DNF Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	28 ppm
Dimensions (WxDxH)	406 x 338 x 384 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	No
Maximum duty cycle	20000 pages per month
Page description languages	PCL 6, SPL
Maximum copy resolution	600 x 600 DPI
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Total input capacity	250 sheets
Total output capacity	150 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Internal memory	64 MB
Processor family	ARM11
Card reader integrated	-
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	Fedora 11, Fedora 13, Fedora 15, Fedora 6, Fedora 7, Fedora 8, Fedora 9, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, Ubuntu 10.04, Ubuntu 8.10
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64