Error-Code What you can do
093-973 Make sure that the black toner cartridge is fully installed. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridges."
094-422 Remove the used transfer belt unit, and install a new transfer belt unit. For more information about
replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
094-910 Make sure that the transfer belt unit is fully installed. For more information about installing the transfer belt
unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."
094-911 Remove the used transfer belt unit, and install a new transfer belt unit. For more information about
replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
116-722 Tap
Close for the printer to recover. Check the WSD scan address and the destination computer, and
then try scanning again. Contact your system administrator.
193-700 When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell
Printer Configuration Web Tool or the Tool Box.
Error Messages
Message Cause Action
Cannot access the LDAP address The printer fails to authenticate against an Check the server settings. If the error
book. Consult your network authentication server. persists, consult your network administrator.
administrator if this error persists.
An SSL authentication error on connection If the error persists, consult your network
to the LDAP server; an SSL authentication administrator.
internal error occurs.
Cannot access the LDAP address An SSL authentication error on connection Check the root certificate of the LDAP
book. The LDAPS server certificate to the LDAP server; the server certificate server SSL certificate on the printer.
is not correct. data is incorrect.
Cannot access the LDAP address An SSL authentication error on connection Check that an SSL client certificate is
book. The LDAPS SSL client to the LDAP server; the LDAP server cannot correctly imported into the printer.
certificate is not set. acquire an SSL client certificate.
Cannot access the LDAP address An SSL authentication error on connection Change to a valid LDAP server SSL
book. The server names of LDAPS to the LDAP server; the server certificate for certificate.
and the SSL certificate do not the LDAP server is not yet valid or has
match. expired.
An SSL authentication error on connection Set the LDAP server address on the printer
to the LDAP server; the LDAP server name to match the address on the LDAP server
does not match the certificate. SSL certificate.
Cannot access the LDAP address The printer and the Kerberos server clocks Check that the printer and the Kerberos
book. The time settings of the have a time difference that exceeds the server clocks have the correct time.
printer and the Kerberos server do Kerberos server clock skew value.
not match.
Cannot connect to server. Check the The specified server settings such as IP Make sure that the correct IP address/host
server settings. address and realm/domain name are name, port number, realm/domain name,
incorrect. and search directory root are specified in IP
Address / Host Name & Port, Domain
Name, and Search Directory Root on the
Dell Printer Configuration Web Tool. (See
"Kerberos Server" and "LDAP Server.")
The LDAP or Kerberos version on the server Consult your network administrator.
is not compatible with the printer.
Understanding Printer Messages
457
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