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Finding Information for Your Computer
Dell™OptiPlex™170LUser'sGuide
What are you looking for?
l A diagnostic program for my
computer
l Drivers for my computer
l My computer documentation
l My device documentation
l Desktop System Software
(DSS)
Drivers and Utilities CD (also known as the ResourceCD)
Documentation and drivers are already installed on your computer when shipped from Dell. You
can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. See
"Reinstalling Drivers and Utilities" and "Dell Diagnostics" for more information.
Readme files may be included on your CD to provide last-minute updates about technical
changes to your computer or advanced technical-reference material for experienced users or
technicians.
NOTE: The latest drivers and documentation updates can be found at support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.
l How to set up my computer
l Troubleshooting information
l How to run the Dell
Diagnostics
l Error codes and diagnostic
lights
l Tools and utilities
Quick Reference Guide
NOTE: The Quick Reference Guide is optional and may not ship with all computers.
l Warranty information
l Safety instructions
l Regulatory information
l Ergonomics information
l End User License Agreement
Dell™ProductInformationGuide
l Operating system updates
and patches
Desktop System Software (DSS)
The DSS is located on the Drivers and Utilities CD and on the Dell Support website.
l Express Service Code and
Service Tag
l Microsoft®Windows®
License Label
Service Tag and Microsoft Windows License
These labels are located on the bottom of your computer.
l Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
l Enter the Express Service Code to direct your call when contacting technical support.
l Latest drivers for my
computer
l Answers to technical service
and support questions
l Online discussions with other
users and technical support
l Documentation for my
computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
l Solutions — Troubleshooting hints and tips, articles from technicians, and online courses
l Community Forum — Online discussion with other Dell customers
l Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
l Customer Care — Contact information, order status, warranty, and repair information
l Downloads — Drivers, patches, and software updates
l Reference — Computer documentation, product specifications, and white papers
l Service call status and
support history
l Top technical issues for my
computer
l Frequently asked questions
l File downloads
l Details on my computer
configuration
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This website
may not be available in all regions.
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