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Try ***
:AVR operation
Question *
:Question for user to answer
"V1-02/06/10"
Try Cable Test (Input side)
Please connect the source device cable between HDMI1 IN
and MONITOR(1) OUT, then start the Cable Test.
What is the test result ?
Cable Test-PASS
Cable Test-FAIL
4K(6G)-FAIL or
4K(3G)-FAIL or
1080P-FAIL or
720P-FAIL
Question 1
If "4K(6G)-FAIL", do you want 4K(6G) to be displayed?
If "4K(3G)-FAIL", do you want over 4K(3G) to be displayed?
If "1080p -FAIL", do you want over 1080p to be displayed?
If "720p-FAIL", do you want over 720p to be displayed?
No
Yes
Yes
No
Try Limit mode (Max Res.)
Configure the settings as follows, according
to the results of the cable test.
1) If "4K(6G)-FAIL", set "Max Res.:4K(3G)".
2) If "4K(3G)-FAIL", set "Max Res.:1080p".
3) If "1080p-FAIL", set "Max Res.:720p".
4) If "720p-FAIL", set "Max Res.:480p".
*Please change to the original connection from the cable
check connection.
Question 2
Has your issue been fixed?
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Question 3
Do you want to limit the video to deep color?
If the input source is audio only, go to "No".
Yes No
Try Limit mode (Deep Color)
Set "Deep Color: Limit"
Question 4
Has your issue been fixed?
No Yes
Please check
the Source Device
(Note 1)
Keep the Limit Mode
Please change
the Input Cable
Yes No
End
Please try the video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
Please check the AV
Receiver setting.
(Note 2)
Question 5
Yes No
Please call
Customer Service
Please retry
setting the AVR
and try another video check.
Are the AV Receiver settings correct ?
Please check
the Source Device
(Note 1)
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