Troubleshooting Invalid Hub certificate
AnywhereUSB® Plus User Guide
159
1. Open the web UI from your selected Hub.
2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page
appears.
3. Locate the group that has the unused ports.
4. Reassign each port in the group to a different group, or to the Unassigned row.
5. When done, click Apply to save the changes.
6. Return to the AnywhereUSB Manager. The group no longer appears.
Invalid Hub certificate
In some situations, the Hub certificate may become invalid. If this occurs, you can remove the Hub
from the Manage Hub Credentials list. The AnywhereUSB Manager forgets the Hub certificate and, if
the Auto-register Hub Cert option is selected in the Preferences dialog, gets a new one on the next
connection attempt.
If the Auto-register Hub Cert option in the Preferences dialog is not selected, you can manually add
the Hub to the Manage Hub Credentials list. After it is added, the AnywhereUSB Manager gets a new
certificate for the Hub on the next connection attempt.
Note The Hub must be on a secure network before you manually add the Hub to the Manage Hub
Credentials list or if you remove the certificate and a new one is automatically assigned over the
network.
Services turned off and locked out of the Hub
If you use the set service CLI command to turn off services, be aware that if you turn off all of the
services and the web UI, you will be locked out of the Hub and unable to access it.
If this happens, follow the process below to reconnect to the Hub.
1. Remove the Hub from the deployed network.
2. Press the Reset button on the Hub to restore the factory defaults.
3. Connect the hardware.
4. Verify initial connection.
5. Configure the Hub settings.
6. Reconnect the Hubs to the existing AnywhereUSBManagers.
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