Trouble Shooting Guide
Audio playback from Pro Tracks has pops and clicks.
• Try the Wave Profiler under Options->Audio. This seems to fix most problems. Otherwise, try using MME
drivers in the Options->Audio->Advanced, Driver Mode selection. These are the safest drivers but also
have the most latency.
• Try increasing the latency slider in the audio settings.
Hands-Free recording on RPx 400 doesn’t work or has stopped working.
• If it was working at one point but has stopped working, try exiting Pro Tracks and then restarting it (make sure
to save your project).
• Cycle power to the RPx 400 before entering Pro Tracks or X-Edit.
• If it has never worked at all, there is a problem with USB MIDI The most probable causes are using incorrect or
incorrectly installed drivers and/or .dll or a bad USB cable.
• See the section on driver installation.
I can’t hear audio playback from Pro Tracks.
• If the ‘Reamp’ mode in the RPx 400 is active try switching to a different mode like ‘Stereo’.
• Make sure the faders in Pro Tracks are turned up.
• Check that the tracks you want to playback are un-muted.
• Go to Options->Audio->Drivers and under output drivers, select ‘DigiTech USB 1-2 In/Out’ and de-select
everything else.
• See the section on driver installation.
My RPx 400 doesn’t record to Pro Tracks.
• Go to Options->Audio->Drivers and under input drivers, select ‘DigiTech USB 1-2 In/Out’ and ‘DigiTech
USB 3-4 In Only’ De-select everything else.
• Make sure the proper drivers are installed.
• See the section on driver installation.
• For an initial track, make sure ‘Reamp’ mode in the RPx 400 is not used.
I can’t get Re-amping to work.
• See the Re-Amping a Guitar Track section of this user’s guide.
Pro Tracks intermittently locks up.
• Close any other open programs besides Pro Tracks check "task manager" to make sure there are no hidden pro-
grams running.
• Try reducing the number of plug-ins and soft-synths.
• Increase the amount of memory in your system.
• Get a faster hard drive.
• Put your audio data on a different hard drive from your OS and applications.
• Get a faster computer.
• Please refer to the system requirements section.
Where did my wave files go?
• Wave files all get saved to the folder specified in Options->Global, Audio Data.
My waves are low/too high in level.
• The recording signal level can be boosted or reduced using the USB1-2 and USB3-4 level controls.
Pro Tracks playback is louder than my guitar.
• You can adjust the mix of playback versus guitar by using the Playback mix knob.
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Trouble Shooting
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