SaneoB, SaneoC What to do in case of problems
29
9 What to do in case of problems
Dometic offers a Europe-wide service network. Authorized customer service centres
are available on the Internet on the website dometic.com.
When contacting customer service, please make a note of the following information
on the type plate:
•
Model Designation
•
Product Number
•
Serial No.
•
MLC
I
NOTE
You can find the type plate in the cassette housing after removal of the
cassette.
Fault Possible cause Remedy
Toilet no longer flushes. Faulty fuse.
Cassette not inserted.
Cassette full.
No power supply.
Electronics defective.
Pump defective.
Solenoid valve defective.
Screen before solenoid valve
is dirty.
Replace the fuse (see chapter
“Replacing the fuse in the
operating unit” on page 27).
If there are repeated failures,
check the electrical connec-
tions!
Replace defective parts.
Cassette tank leaks. Seal worn. Replace the cassette seal (see
chapter “Replacing the cas-
sette seal” on page 26).
No level indication. The float in the cassette tank is
hung up or jammed by toilet
paper.
Clean the float in the cassette.
Do not use a high-
pressure cleaner!
Cassette tank cannot be
pushed in completely.
Slider handle can be
opened even though cas-
sette has been removed.
Lower slider flange has
released.
Push slider flange into correct
position (fig. y, page 13).
Cassette cannot be
removed.
Slider handle is open. Close slider handle.
Saneo-B-Saneo-C--O-5s.book Seite 29 Mittwoch, 7. März 2018 9:45 09
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