Eaton 93PM UPS (20–50 kW, 480V Four Wire – 50 kW Frame) Installation and Operation Manual P-164000540—Rev 4 www.eaton.com/powerquality W-1
Warranty
Limited Factory Warranty for Three-Phase Eaton 93PM UPS and 93PM UPS Accessory Products
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton, (”Eaton”).
LIMITED WARRANTY: This limited warranty (this ”Warranty”) applies only to the original end-user (the
”End-User”) of the Eaton Three-Phase 93PM UPS and 93PM UPS Accessory Products (the ”Product”) and
cannot be transferred. This restriction applies even in the event that the Product is initially sold by Eaton for
resale to an EndUser. This Warranty gives you specific legal rights, and you may also have other rights which
vary from State to State (or jurisdiction to jurisdiction).
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants, with the terms of this Warranty, that
the Eaton three-phase UPS electronics, Eaton-built accessories, and Eaton-built battery cabinets (individually
and collectively, the ”Warranted Items”) are free from defects in material and workmanship.
For Product installed (and currently located) in the fifty (50) United States and the District of Columbia, if, in the
opinion of Eaton, a Warranted Item is defective, Eaton's sole obligation, at the option of Eaton, will be to
refurbish or replace such defective Warranted Item (including the costs of providing diagnosis, service, and
labor [“labor coverage”]). The defective Warranted Item will be refurbished or replaced onsite at the End-User's
location or such other location as determined by Eaton. Any parts that are replaced may be new or
reconditioned. All parts replaced by Eaton shall become the property of Eaton.
For Product installed (and currently located) outside the fifty (50) United States and the District of Columbia, if,
in the opinion of Eaton, a Warranted Item is defective, Eaton's sole obligation, at the option of Eaton, will be to
refurbish or replace such defective Warranted Item (not including the costs of labor coverage). The defective
Warranted Item will be refurbished or replaced onsite at the End-User's location or such other location as
determined by Eaton. Any parts that are replaced may be new or reconditioned. All parts replaced by Eaton
shall become the property of Eaton.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed (and currently
located) in the fifty (50) United States and the District of Columbia is six (6) months from the date of Product
purchase for labor coverage when no startup is performed by an authorized Eaton Customer Service Engineer
or Agent or twelve (12) months from the date of Product purchase with startup performed by an authorized
Eaton Customer Service Engineer or Agent and twelve (12) months from the date of Product purchase or
eighteen (18) months from date of Product shipment, whichever occurs first, for the refurbishment/
replacement of parts.
The period covered by this Warranty for Product installed (and currently located) outside the fifty (50) United
States and the District of Columbia is twelve (12) months from the date of Product purchase or eighteen (18)
months from the date of Product shipment, whichever occurs first, for the refurbishment/replacement of parts.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or
damages caused by: (a) failure to properly store the Product before installation, including the ”trickle charge”
of batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping
is FOB Factory; (c) neglect, accident, fire, flood, lightning, vandalism, acts of God, Customer's neglect, abuse,
misuse, misapplication, incorrect installation; (d) repair or alteration not authorized in writing by Eaton personnel
or performed by an authorized Eaton Customer Service Engineer or Agent; or (e) improper testing, operation,
maintenance, adjustment, or any modification of any kind not authorized in writing by Eaton personnel or
performed by an authorized Eaton Customer Service Engineer or Agent.
This Warranty is not valid: if the Product's serial numbers have been removed or are illegible. Any Warranted
Items repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original
Warranty subject to all the terms thereof. Eaton does not provide a labor warranty for Product located outside
of the fifty (50) United States or the District of Columbia. Any equipment, parts, or materials included in the
Product and not manufactured by Eaton are warranted solely by the manufacturer of such equipment,
parts, or materials and are not included as part of this Warranty. Batteries are not warranted by Eaton.
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