Troubleshooting | 5
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• Depending on the image, an afterimage may appear even if it was displayed for a short
period of time. To remove such a phenomenon, change the image or keep the power
turned off for several hours.
Green / red / blue / white / dark dots remain on the screen.
• This is due to LCD panel characteristics and not a malfunction.
Interference patterns or pressure marks remain on the LCD panel.
• Leave the monitor with a white or black screen. The symptom may disappear.
Noise appears on the screen.
• In the Setting menu, set "Overdrive" to "Off" (see Advanced Settings - Overdrive [}20]).
• When inputting HDCP system signals, normal images may not be displayed
immediately.
The positions of windows and icons are shifted when the monitor is turned
off/on or when restored from power saving mode.
• Turn the setting "On" for "Compatibility Mode" on the "Administrator Settings" menu (see
Compatibility Mode [}27]).
The color shown on the screen is not correct.
• Try changing "Input Color Format" in the Setting menu (see Input Color Format [}22]).
Images are not displayed over the entire area of the screen.
• Try changing "Picture Expansion" in the Setting menu (see Picture Expansion [}21]).
• Check whether the setting for the resolution of the PC matches the resolution of the
monitor.
5.3 Other Problems
The Setting menu does not appear.
• Check whether the operation switch lock function is active (see Key Lock [}28]).
Cannot select items in the Setting menu.
• Items that are displayed with gray text cannot be changed.
• "Color" items cannot be changed in some color modes. Setting the color mode to "User
1" or "User 2" will allow you to change all items (see Color [}18]).
No audio output.
• Check whether volume is set to "0".
• Check the PC and audio playback software to see whether they are configured
correctly.
• If using PbyP display, try checking the "Sound Selection (PbyP)" settings (see Sound
Selection (PbyP) [}24]).
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