Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan
window, select your product name and click the – (remove) icon to remove it.
Parent topic: When to Uninstall Your Product Software
Where to Get Help
If you need additional help with your EPSON product, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You
can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions. (Website available in Spanish and Portuguese only.)
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
Bolivia* 800-100-116
Brazil 0800-880-0094
Chile (56 2) 484-3400
Colombia (57 1) 523-5000
Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
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