Troubleshooting 86
Only the power light is on
❏ If you press the P power button lightly, the product may not turn on, although the
power light flashes for a while. Press the button firmly.
❏ Turn off the product and computer. Make sure the product’s interface cable is securely
plugged in.
❏ If you are trying to print a large image, your computer may not have enough memory.
Try reducing the resolution of your image or printing the image at a smaller size. You
may need to install more memory in your computer.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling Software” on page 17.
The ink light is flashing or is on after you replace the cartridge
Make sure the ink cartridge is correctly installed.
Software cannot be installed
❏ Is the USB cable unplugged? Make sure that the USB cable is firmly connected.
❏ Does the USB cable match the computer and the product requirements? The USB
cable used to connect the computer and the product should be USB 2.0 compatible.
❏ Has the HDD sufficient free space? The software cannot be installed if the HDD does
not have free space of more than 10GB.
❏ Did you log on as a user with administrator privileges (belonging to the administrator
group) for Windows? When installing the software, log on as a user with administrator
privileges (belonging to the administrator group).
❏ Are you using a USB hub? The USB cable should be connected directly between the
PC and the product.
❏ The output device may not be recognized in the environment with Windows Media
Player 7 installed. In this case, uninstall the EPSON Total Disc Maker and restart the
computer, then reinstall the EPSON Total Disc Maker.
❏ If the language setting of the system and the user is different, installation may not be
correctly performed. Make sure to set the language setting of the system and the user
to the same before installation.
When installing the software, make sure to turn the product off; then start installation.
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