Solving Problems
36
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink
cartridge installation.
■
The first time you install ink
cartridges, the printer must
charge its print head for about
90 seconds. Wait until charging
finishes (the green
P power
light stops flashing) before you
turn off the printer, or it may
charge improperly and use
excess ink the next time you
turn it on.
If the printer stops moving or
making noise, but the green
P power light is still flashing
after 5 minutes, turn off the
printer. If the light is still
flashing when you turn it back
on, contact EPSON as
described on page 45.
■
Turn off the printer, then make
sure the ink cartridge clamps are
locked down completely and no
packing material remains in the
printer. Wait a moment, then
turn the printer back on to clear
the error.
You’re having problems installing
the printer software.
■
Make sure your printer is turned
on and the USB cable is securely
connected at both ends. Then
carefully follow the installation
instructions on the Start Here
sheet. Also make sure your
system meets the requirements
on page 46 or page 47.
■
Close your other programs,
including any screen savers and
virus protection software, and
install again.
■
If you’re running Macintosh OS
8.5.1 to 9.x and your printer
icon (
C42 Series
) doesn’t appear
in the Macintosh Chooser, you
may have too many items in the
Chooser. Delete any unused
items and check the Chooser
again.
■
For Windows 2000, if you see
an error message or your
software doesn’t install
correctly, you may not have
software installation privileges.
Contact your System
Administrator.
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