Configuring QX IP PBXs with Flowroute
Revision 1.0 13 26-Sep-16
4 Additional Notes
4.1 Sending Music on Hold to Remote Parties
Each extension of the IP PBX can be configured to send its own hold music to remote parties on hold (PSTN,
IP, or IP-PSTN destinations). While sending the extensions’ music on hold (MOH) to PSTN parties does not
require any configuration on the IP PBX, certain configuration is needed when the remote party is an IP or IP-
PSTN destination. The following steps describe how to configure an extension to send its own MOH to remote
IP parties:
1. Open the Basic ServicesHold Music Settings page (Figure 11).
2. Enable the Send Hold Music to remote IP party checkbox and press Save.
Figure 11: Basic Services – Hold Music Settings page
If the IP PBX is configured with an ITSP that does not support remote MOH (the ITSP closes the received
audio stream when receiving a SIP re-INVITE message with the c=IN IP4 0.0.0.0, a=send only media
attributes), please follow these steps to complete the configuration:
1. Go to the "http://xxx.xxx.xxx.xxx/generalconfig.cgi" hidden page (Figure 12).
2. On this page, select the Force Hold Music checkbox and press Save.
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