FLIR SC2500 User Manual

Advanced Thermal Solutions SC2500 User Manual
DCO65U-E SC2500 User Manual Page 28
9. Diagnostics
If your camera does not function exactly as it should, check the following table
before consulting FLIR Systems after-sales service or your FLIR Systems
representative.
9.1. Diagnostic table
Problem
Action
Surface treatment of
lens is flaked
Performances of optics will be degraded.
Metrological measurements are not guaranteed
any more (Altaïr - image in °C/°F/K)
Contact FLIR Systems After Sale Service
Problem when fitting a
connector in the camera
Check if pins are twisted:
No Engage the connector gently.
Yes Consider the replacement of the cable.
Contact FLIR Systems After Sales Service
Inconsistent NIR image
in Altair software
Have you deactivated every image processing
Plug-ins (Filter, threshold...)?
No Deactivate them. Is the image still
inconsistant ?
No The problem is solved.
YesCheck the Gig-E cable/connector(s)
Yes Check the cable and the connectors.
If problem remains, please contact FLIR
Systems After Sale Service
No image on TV/LCD
display (black screen)
but digital image is OK
Check that the boot loader is displayed at
camera’s boot on the analog video (you may
reboot the camera if it is on).
Are connections correct?
No The monitor (or its connector) is at fault
Yes Activate the AGC under CIRRUS. Check
the AGC parameters (Withdraw all the
limitations in gain, offset and ROI). Does

FLIR SC2500 Specifications

General

Brand	FLIR
Model	SC2500
Category	Thermal cameras
Language	English