DATAPAQ TP3 Troubleshooting 61
Troubleshooting
Logger Download Error Messages
Error Message Action
There are
insufficient readings
in the logger
Check trigger set point (if trigger is time or temperature; p. 43).
Check user has pressed start button (if trigger is start button).
Check sample interval is not too long (p. 42).
Check logger’s battery for charge (p. 19).
Check date/time settings on computer.
Check thermocouples and their connections (see below).
Logger stopped due
to going over
temperature
The logger’s maximum-permitted internal temperature has been
exceeded and it may have suffered serious damage: contact Fluke
Process Instruments for advice.
Logger stopped due
to low battery
Recharge the battery, then repeat the profile run.
Logger memory full Data collection may have stopped before the run was completed:
check the data collection period and sample interval before resetting
the logger for another run (p. 41).
Logger Communications Problems
For Bluetooth communications, see p. 29.
Typical sources of problems with establishing communication:
• Communications lead not fully inserted.
• Damaged communications lead or connectors – Check for breaks
and other damage. Replace the lead and/or use Bluetooth communication
(p. 29).
In addition:
• Check the logger and battery status from the LEDs – See p. 15. If
necessary, recharge the battery, ensuring the charging LEDs are illuminated
correctly.
• Try restarting the logger (any data present in the logger’s memory is
retained):
1. Disconnect communications lead from logger.
2. Turn logger off (press red and green buttons together, and hold for
5 seconds); all four LEDs flash together, once.
3. Reconnect communications lead to logger.
4. Red logger-status LED will flash five times to confirm connection.
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