Vscan Extend Maintenance
6-14 Vscan Extend – User Manual
5721203-100
Rev. D
Troubleshooting
Vscan Extend troubleshooting
Table 6-2: Troubleshooting
Problem Possible cause Solution
Vscan Extend has no power. Battery not inserted. Insert battery (see page 3-20)
Battery not charged. Charge the battery (see
page 3-18)
Battery defect or end of life. Contact GE Service (see
page 1-10)
Broken battery connection. Contact GE Service (see
page 1-10)
Vscan Extend is not charging. Battery not inserted. Insert battery (see page 3-20)
Battery defect or end of life. Contact GE Service (see
page 1-10)
Broken battery connection. Contact GE Service (see
page 1-10)
Defective AC adapter or charger. Contact GE Service (see
page 1-10)
Mains power is down.
Temperature is outside the
specified limits.
Ensure the ambient temperature
is within the specified limits (see
‘Environmental requirements for
the device’ on page 3-3)
Display screen is blank when the
device is powered on.
Connection broken during
software loading.
Contact GE Service (see
page 1-10)
Parts of the image is missing
when scanning.
Channels are missing. Contact GE Service (see
page 1-10)
Noise when moving the probe
cable.
Defective probe cable. Contact GE Service (see
page 1-10)
No image displayed when
scanning.
Defective probe. Contact GE Service (see
page 1-10)