Warranty
47
6. This guarantee is not transferable
unless sanctioned by the Company.
7. The Company will endeavour to
provide prompt service in the
unlikely event of a problem
occurring, but cannot be held
responsible for any consequences
of delay however caused.
8. This guarantee applies to Grant
boilers installed on the UK mainland,
Isle of Man and Channel Islands
only. Provision of in-warranty cover
elsewhere in the UK is subject to
agreement with the Company.
9. All claims under this guarantee must
be made to the Company prior to
any work being undertaken.
Invoices for call out/repair work by
any third party will not be accepted
unless previously authorised by the
Company.
10. Proof of purchase and date of
installation, commissioning and
service documents must be
provided on request.
11. If a replacement boiler is supplied
under the warranty (due to a
manufacturing fault) the product
warranty continues from the
installation date of the original boiler,
and not from the installation date of
the replacement.
Hard Water Advice
If you live in a hard water area,
protection against scaling must be given
to the domestic hot water heat
exchanger of your combination boiler.
You should fit an appropriate scale
inhibitor or water softener as any
breakdown caused by water scaling
is not covered by either the
manufacturer’s guarantee or
insurance. Ask your installer for advice.
16.2 Extended Warranty
For further peace of mind Grant
Engineering (UK) Ltd offer the option to
insure all the components of your Grant
Vortex Pro Combi boiler for a further
three years, following on from the two
year product warranty period. For a
single premium payment (inclusive of
Insurance Premium tax) you get five
years of protection against breakdown
costs. At the end of this period you will
have the opportunity to continue this
cover on an annual basis.
To access full details and an application
form for this extended cover, first visit
www.grantuk.com.
Follow the links to the ‘Householder
Zone’, register your Grant Vortex pro
boiler for a further one year product
warranty (giving two years from the date
of purchase), and then download the
extended warranty details and
application form.
Please note that this special offer is only
available if the application form is
submitted to Bluefin Insurance Services
Ltd. within three months of the
installation date.
Terms of Manufacturer’s Guarantee
1. The Company shall mean Grant
Engineering (UK) Limited.
2. The boiler is guaranteed for two
years from the date of purchase
providing that after twelve months
the annual service has been
completed and the boiler registered
with the Company within thirty days
of the installation date. Any work
undertaken must be authorised by
the Company and carried out by an
approved service agent.
3. The shell (heat exchanger) of the oil
boiler supplied by the Company is
covered by a five year parts only
guarantee from the date of
purchase subject to correct
operation of the boiler. Proof of
annual maintenance must be
provided.
4. This guarantee does not cover
breakdowns caused by incorrect
installation, neglect, misuse,
accident or failure to operate the
boiler in accordance with the
manufacturer’s instructions.
5. The boiler is registered with the
Company within thirty days of
installation. Failure to do so does
not affect your statutory rights.
To Next Page
Loading...
Need help?
General