Shenzhen Growatt New Energy CO.,Ltd
20
6.3 System Failure Information List and Troubleshooting Suggestions
Discharge under
voltage protection
Single cell voltage
below the threshold
for under-voltage
protection.
There is over discharge risk.
User should stop discharging and
arrange recharge
Charge over voltage
protection
Single cell voltage
exceeding
threshold for
protection
threshold.
1. There is no safety threat;
2. User should stop charging.
Idle
PACK and it will turn to normal
status.
External CAN
Communication
failure
Communication loss
between
PCS and PACK.
1. There is no safety threat and
user should stop using battery.
2. Check if PCS and battery
communication
terminal is well connected.
3. If PCS and PACK cannot
communicate when the
communication wire is
confirmed well connected, user
should contact installer to repair
battery.
Interior CAN
Communication
failure
Communication loss
between
two parallel
1. Check Can connection
between
two batteries, CAN connection
between Linkin and Linkout;
Parallel connection
failure
protection
Communication
failure
between two parallel
connected PACK
1. Check Can connection
between
two batteries, CAN connection
between Battery and PCS;
External short circuit
of
PACK
There is safety risk and user
should stop using battery
User should contact installer to
repair
PCS and battery
Precharger overtime
circuit
Type inconsistency
of PACK
The pack type is
different
There is safety risk and user
should stop using battery
User should contact installer to
use the same PACK in Parallel.
There is safety risk and user