of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
Problem Possible Cause Possible Solution
The compressor
does not work.
• Mains plug is not connected in the
mains socket.
• The appliance is in the defrosting
cycle
• Connect the mains plug.
• This is normal for an automatic
defrosting
The appliance runs
frequently or runs
for a too long period
of time.
• The indoor or outdoor tempera-
ture is too high.
for a period of time.
• A door/drawer of the appliance is
not tightly closed.
• The door/drawer has been opened
too frequently or for too long.
• The temperature setting for the
freezer compartment is too low.
• The door/drawer gasket is dirty,
worn, cracked or mismatched.
• The required air circulation is not
guaranteed.
• In this case, it is normal for the
appliance to run longer.
• Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
• Close the door/drawer and
ensure the appliance is located
on a level ground and there is
no food or container jarring the
door.
• Do not open the door/drawer
too frequently.
• Set the temperature higher
until a satisfactory refrigera-
tor temperature is obtained. It
takes 24 hours for the refrig-
erator temperature to become
stable.
• Clean the door/drawer gasket
or replace them by the cus-
tomer service.
• Ensure adequate ventilation.
The inside of the re-
frigerator is dirty and/
or smells.
• The inside of the refrigerator
needs cleaning.
• Food of strong odour is stored in
the refrigerator.
• Clean the inside of the refrig-
erator.
• Wrap the food thoroughly..
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶
improper repairs can cause considerable consequential damages.
▶ A damaged supply should only be replaced by the manufacturer, its service agent or
32
EN
Troubleshooting
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