Customer Service
We recommend our Haier Customer Service and the use of original spare parts.
ING.
▶ your local dealer or
▶ our European Call Service-Center (see listed phone numbers below) or
▶ the Service & Support area at www.haier.com where you can activate the service
To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate.
Model _____________
Serial No. _____________
Also check the Warranty Card supplied with the product in case of warranty.
European Call Service-Center
Country* Phone number Costs
Haier Italy (IT)
199 100 912
Haier Spain (ES)
902 509 123
Haier Germany (DE)
0180 5 39 39 99
• 14 Ct/Min Landline
• max 42 Ct/Min Mobile
Haier Austria (AT)
0820 001 205
• 14,53 Ct/Min Landline
• max 20 Ct/Min all others
Haier United Kingdom (UK)
0333 003 8122
Haier France (FR)
0980 406 409
* For other countries please refer to www.haier.com
Haier Europe Trading S.r.l
Branch UK
Westgate House, Westgate, Ealing
London, W5 1YY
AVAILABILITY OF SPARE PARTS
“Thermostats, temperature sensors, printed circuit boards and light sources are available
for a minimum period of seven years after placing the last unit of the model on the market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and door
gaskets for a minimum period of 10 year, after placing the last unit of the model on the market”.
GUARANTEE
Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for
Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months
for Algeria, Tunisia no legal warranty required.
For further information about the product, please consult https://eprel.ec.europa.eu/ or scan
the QR on the energy label supplied with the appliance.
41
EN
Customer service
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