HIKVISION DS-KH7300EY Series User Manual

Chapter 9 FAQ
The FAQ for indoor staon is listed as follows.
1. Q: How to light up the screen? Why it doesn't work when I press the screen?
A: You can only press the unlock key to light up the screen.
2. Q: I connected
mulple indoor staon, but why only one indoor staon screen can be light up?
A: Because all devices in same building use one power supply to save power. Therefore, only
one indoor
staon is allowed to operate at the same me. If you would like to operate another
indoor
staon, please wait for the rst indoor staon to screen o.
3. Q: Is there any way to light up more than one indoor staon screen at the same me?
A: If you power the indoor staon with separate 12 V 1 A power adapter, then set the 1st DIP
switch as on, then it can be operated any
me. No maer other indoor staon screen is ON or
OFF.
Note
Seng the DIP 1 as ON without powering the indoor staon with separate power adapter may
lead to insucient power to the whole system and other unpredictable problems.
4. Q: I congured indoor staon and several indoor staon, when calling from door staon, only
the main indoor
staon screen show the image, the extensions only give the ring sound but no
image is shown on the screen, why?
A: All devices in same building use one same power supply in order to save power. Only main
indoor
staon will show the image, but if you answer from indoor extension, the screen will
light up and main indoor staon screen will become o.
5. Q: There are some LED lights ashing on the right side of screen, what's the meaning of that?
A: Please check the table below rst.
Type
Power In Use Mute (Do
Not
Disturb)
Wi-Fi Reason Soluon
Rotary
Switch
Flashing Flashing OFF OFF Rotary
Switch is
wrong/
conict
Check
indoor
staon
rotary
switch
Door
Staon
Flashing OFF Flashing OFF Door
staon is
oine
Check
wiring or
rotary
switch,
whether
have same
DS-KH7300EY Series Indoor Staon User Manual
33

HIKVISION DS-KH7300EY Series Specifications

General

Brand	HIKVISION
Model	DS-KH7300EY Series
Category	Intercom System
Language	English