Service Reference Guide, dc5750 437963-001 3–7
Desktop Management
3.3.9 Proactive Change Notification
The Proactive Change Notification program uses the Subscriber's Choice Web site in order to
proactively and automatically:
■ Send you Proactive Change Notification (PCN) e-mails informing you of hardware and
software changes to most commercial computers and servers, up to 60 days in advance
■ Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes,
Security Bulletins, and Driver alerts for most commercial computers and servers
You create your own profile to ensure that you only receive the information relevant to a specific
IT environment. To learn more about the Proactive Change Notification program and create a
custom profile, visit
http://h30046.www3.hp.com/subhub.php.
3.3.10 Subscriber’s Choice
Subscriber’s Choice is a client-based service from HP.
Based on your profile, HP will supply you with personalized product tips, feature articles, and/or
driver and support alerts/notifications.
Subscriber’s Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you
that the information you subscribed to in your profile is available for review and retrieval. To
learn more about Subscriber’s Choice and create a custom profile, visit
http://h30046.www3.hp.com/subhub.php.
3.3.11 Retired Solutions
Two software packages, Altiris Local Recovery, and Dantz Retrospect, will no longer be
shipping on HP business desktops, notebooks, or workstations. Starting with new business
desktops, notebooks, and workstations released in 2006, all will ship with HP Backup and
Recovery Manager.
3.4 ROM Flash
The computer's BIOS is stored in a programmable flash ROM (read only memory). By
establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM
from being unintentionally updated or overwritten. This is important to ensure the operating
integrity of the computer. Should you need or want to upgrade the BIOS, you may download the
latest BIOS images from the HP driver and support page:
http:\\h18000.www1.hp.com/support/files.
CAUTION: For maximum ROM protection, be sure to establish a setup password. The setup password
prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to set
the setup password on one or more PCs simultaneously. For more information, visit
http://www.hp.com/go/ssm.
3.4.1 Remote ROM Flash
Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote HP
computers directly from the centralized network management console. Enabling the system
administrator to perform this task remotely on multiple computers results in a consistent
deployment of, and greater control over, HP PC BIOS images over the network. It also results in
greater productivity and lower total cost of ownership.
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