44 Getting Started Guide
Chapter 4: Troubleshooting
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it is in use. But if the computer
feels unusually warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature.
Then be sure to keep all vents free from obstructions while you are using the computer.
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WARNING: To reduce the possibility of heat-related injuries or of the computer overheating,
do not place the computer directly on your lap or obstruct the computer air vents Use the
computer only on a hard, flat surface. Do not allow another hard surface, such as an
adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block
airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The computer and the AC adapter comply
with the user-accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).
✎
The fan in the computer starts up automatically to cool internal components and prevent
overheating. It is normal for the internal fan to cycle on and off during operation.
The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
✎
If you are connecting to a corporate network, contact the IT administrator.
■ Place your pointer over the wireless icon in the taskbar to see the status of your
connection. If your device is connected, you will see the name of your wireless network,
download speed, and signal strength.
■ If you are not connected, right-click the wireless icon in the taskbar, and then click
Repair. Windows will briefly disable the wireless adapter and refresh your IP address.
This simple step can often refresh the wireless signal and fix the problem.
✎
Do not turn off the wireless device by pressing the wireless key above the keyboard.
This will require you to access Setup Utility to re-enable your wireless device.
If the wireless connection is still not working, follow these suggestions:
■ Select Start > Control Panel > Network and Internet > Network and Sharing
Center > Troubleshoot problems, and then follow the on-screen instructions.
■ Be sure that the computer wireless device is turned on.
■ Be sure that the computer wireless antennas are free from obstructions.
■ Be sure that the cable or DSL modem and its power cord are properly connected and
that the lights are on.
■ Be sure that the wireless router or access point is properly connected to its power
adapter and the cable or DSL modem, and that the lights are on.
■ Disconnect and then reconnect all cables, and turn the power off and then back on.
✎
For more information on wireless technology, refer to the information and the Web site
links in Help and Support.
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