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HP E24d G4 User Manual

HP E24d G4
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23
1) Use e a hot air gun to heat the bottom side of PCB below the headphone connector.
Remove headphone connector
2) Lift the CN102 connector from the PCB.
3) Place the new component on the circuit board. Be sure that it matches the footprint.
4) Solder the new component.
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
USB test
Confirm whether transmitting data between
computer and USB devices.
Computer and USB devices
USB-C test
Confirm whether image displays, sound plays and
data transmitting correctly on the monitor.
Computer
RJ45 test
Confirm whether connecting to the internet
Computer

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HP E24d G4 Specifications

General IconGeneral
3DNo
Color gamut72 %
Pixel pitch0.274 x 0.274 mm
Screen shapeFlat
Display diagonal23.8 \
Display technology-
Native aspect ratio16:9
Maximum refresh rate- Hz
Contrast ratio (dynamic)5000000:1
Contrast ratio (typical)1000:1
Digital vertical frequency0 - 60 Hz
Digital horizontal frequency0 - 80 kHz
Display brightness (typical)250 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800 (WXGA), 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Pivot angle-90 - 90 °
Plug and PlayYes
Tilt angle range-5 - 20 °
Panel mounting interface100 x 100 mm
HDMI version1.4
DisplayPort version1.2
USB Power Delivery up to100 W
VGA (D-Sub) ports quantity0
USB Type-A downstream ports quantity4
AC input voltage100 - 240 V
Energy efficiency scaleA to G
Power consumption (max)175 W
Power consumption (standby)0.5 W
Power consumption (typical)70 W
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Cables includedDisplayPort, HDMI, USB Type-C
Package depth269 mm
Package width646 mm
Package height438 mm
Package weight11000 g
HP segmentBusiness
Product colorGray
Country of originChina
Harmonized System (HS) code85285210
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)206.8 mm
Width (with stand)539.4 mm
Height (with stand)486.4 mm
Weight (with stand)6860 g
Depth (without stand)48.5 mm
Height (without stand)323.3 mm
Weight (without stand)4100 g

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