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HP mt42 User Manual

HP mt42
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Power-on sequence
At power-on, the ash boot block code initializes the hardware to a known state, then performs basic power-
on diagnostic tests to determine the integrity of the hardware. Initialization performs the following functions:
1. Initializes CPU and memory controller.
2. Initializes and congures all PCI devices.
3. Initializes VGA software.
4. Initializes the video to a known state.
5. Initializes USB devices to a known state.
6. Performs power-on diagnostics. For more information, see “Power-On Diagnostic Tests”.
7. The unit boots the operating system.
Power-on diagnostic tests
The Power-on diagnostics performs basic integrity tests of the hardware to determine its functionality and
conguration. If a diagnostic test fails during hardware initialization the unit simply stops. There are no
messages sent to video.
NOTE: You may try to restart the unit and run through the diagnostic tests a second time to conrm the rst
shutdown.
The following table lists the tests that are performed on the unit.
Test Description
Boot Block Checksum Tests boot block code for proper checksum value
DRAM Simple write/read pattern test of the rst 640k of memory
Serial Port Tests the serial port using simple port verication test to determine if ports are present
Timer Tests timer interrupt by using polling method
RTC CMOS battery Tests integrity of RTC CMOS battery
NAND ash device Tests for proper NAND ash device ID present
Troubleshooting
Basic troubleshooting
If the computer is experiencing operating problems or will not power on, review the following items.
Issue
Procedures
The computer unit is experiencing operating
problems.
Ensure that the following connectors are securely plugged into the computer:
Power connector, keyboard, mouse, network RJ-45 connector, monitor
The computer does not power on. 1. Verify that the power supply is good by installing it on a known working unit
and testing it. If the power supply does not work on the test unit, replace the
power supply.
66 Chapter 10 Diagnostics and troubleshooting

Table of Contents

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HP mt42 Specifications

General IconGeneral
GraphicsIntel HD Graphics 520
Display14-inch, 1920 x 1080 (Full HD)
Storage512GB SSD
Operating SystemWindows 10 Pro
Weight1.5 kg (3.31 lbs)
Battery3-cell, 48 Wh Li-ion
PortsUSB 3.0, USB-C, VGA, Ethernet, Headphone/microphone combo
WirelessWi-Fi 802.11ac, Bluetooth 4.2
ProcessorIntel Core i7-6600U
Memory8GB / 16GB DDR4

Summary

Product Description and Components

Product Overview

Details the specifications and features of the HP mt42 Mobile Thin Client.

External Component Identification

Identifies all external ports, buttons, lights, and features of the device.

Illustrated Parts Catalog

Provides a visual catalog of major computer components and their part numbers.

Removal and Replacement Procedures

Preliminary Requirements

Outlines essential tools, service considerations, and safety precautions before repair.

Customer Self-Repair Procedures

Step-by-step guides for replacing user-serviceable parts like battery and SSD.

Authorized Service Provider Procedures

Detailed instructions for replacing internal components requiring expert service.

System Setup, Configuration, and Management

Computer Setup (BIOS) and MultiBoot

Covers BIOS navigation, settings, and boot order management.

BIOS Updates and Sure Start

Instructions for updating BIOS and information on HP Sure Start technology.

HP PC Hardware Diagnostics

Procedures for running hardware diagnostic tests using UEFI.

Device Management

Information on managing the thin client using HP Device Manager.

Diagnostics, Troubleshooting, and Specifications

Diagnostics and Troubleshooting

Covers system lights, power-on diagnostics, and common troubleshooting steps.

Restoring Flash Image

Steps for creating a recovery device and restoring the system image.

Power Cord Requirements

Specifies requirements for power cord sets used in different countries.

Specifications

Details input power requirements and operating environment conditions.

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