Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or see the CSR website:
http://www.hp.com/go/selfrepair
Rack stability
Rack stability protects personnel and equipment.
WARNING! To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, fasten racks together securely.
• Extend only one rack component at a time. Racks can become unstable if more than one
component is extended.
Location of WWN and serial number
For service and support purposes, the location of the controller serial number, world wide name
(WWN), and controller product number (after removing the controller front bezel) is shown in the
red circle in Figure 46 (page 56).
Figure 46 Location of WWN and serial number
56 Support and other resources
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