6 Troubleshooting and Maintenance Guide
Codec error messages appear
when certain audio files are
played.
Open the file in Windows Media Player. Ensure Windows Media Player is
configured to automatically download codecs.
If the correct codec is available, the file will play. Note that you must be
connected to the Internet to download the codec file.
If the correct codec is not available, check to see whether there is an
update available for Windows Media Player.
For more information, open Windows Media Player Help and search for
codec.
Volume is very low or
unsatisfactory.
Detached non-powered speakers (speakers without a separate power cord)
will not produce satisfactory sound. Replace the non-powered speakers with
powered speakers. Powered speakers have a power cord and On button, and
they connect to the Audio Out (green) connector on the back of the computer.
Audio (continued)
Symptom Possible solution
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