Troubleshooting Computer Problems 19
Performance
Symptom Possible solution
Software programs and files
take longer to open or
respond.
If you created multiple user accounts on your computer, ensure other users are
not logged in. If there are multiple users logged in simultaneously, system
resources must be shared among them.
Run the Disk Cleanup program to delete unwanted files (including temporary
Internet files, installed components and programs that you no longer use, and
files in the Recycle Bin) from your hard disk drive:
1 Click the Windows Start Button, All Programs, Accessories,
System Tools, and then click Disk Cleanup.
2 Select the drive on which you want to perform the cleanup.
3 Place a checkmark in the checkbox next to the file types you want to
delete.
4 Click OK, and then click Yes to permanently delete the files.
Run the Disk Defragmenter program to group fragmented files together on your
hard disk drive to improve performance. This does not affect the location of
files and folders on your computer.
NOTE: The Disk Defragmenter program may take a long time to complete. It is
a good idea to run it overnight.
1 Save your work and close all other programs.
2 Press the Ctrl-Alt-Delete keys simultaneously.
3 Click Start Task Manager.
4 On the Applications tab, select all the programs that are listed, and then
click End Task.
5 Click the Windows Start Button, choose All Programs,
Accessories, and System Tools, and then click Disk Defragmenter.
6 Click Defragment now.
Remove unused programs:
1 Click the Windows Start Button, and then Control Panel.
2 Click Uninstall a program. The Programs and Features window opens.
3 Select the program you want to remove and click Uninstall.
4 Follow the onscreen instructions.
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