Recording or copying CDs is difficult or impossible.
Cause Solution
Wrong or poor quality media type. 1. Try using a slower speed when recording.
2. Verify that you are using the correct media for the drive.
3. Try a different brand of media. Quality varies widely
between manufacturers.
Solving USB flash drive problems
If you encounter USB flash drive problems, common causes and solutions are listed in the following
table.
USB flash drive is not seen as a drive letter in Windows.
Cause Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the flash drive in Windows.
USB flash drive not found (identified).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and enable USB ports in
Security > USB Security.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB flash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
USB is enabled in Storage > Boot Order.
The computer boots to DOS after making a bootable flash drive.
Cause Solution
Flash drive is bootable. Install the flash drive only after the operating system boots.
Flash drive is defective. Try a different flash drive.
180 Chapter 8 Troubleshooting without diagnostics
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