HP ProDisplay P222c User Manual

B Support and troubleshooting
Solving common problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem
Screen is blank or video is
flashing.
Input Signal Out of Range is
displayed on screen.
The monitor is off but it did
not seem to enter into a low-
power sleep mode.
OSD Lockout is displayed.
Power Button Lockout is
displayed.
Image appears blurred,
indistinct, or too dark.
Check Video Cable is
displayed on screen.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power
is off while connecting the video cable.
Possible Cause Solution
Power cord is disconnected.
Power button is turned off.
Video cable is improperly connected.
System is in sleep mode.
Video card compatibility. Open the OSD menu and select the Input Control menu.
Set Auto-Switch Input to Off and manually select the
input.
Video resolution and/or refresh
rate are set higher than what the
monitor supports.
The monitor's power saving control
is disabled.
The monitor's OSD Lockout function
is enabled.
The monitor's Power Button Lockout
function is enabled.
Change the settings to a supported setting (see
Recognizing preset display resolutions on page 22).
Open the OSD menu and select Power Control > Auto-
Sleep Mode and set auto-sleep to On.
Press and hold the Menu button on the front panel for 10
seconds to disable the OSD Lockout function.
Press and hold the power button for 10 seconds to unlock
the power button function.
Brightness is too low. Open the OSD menu and select Brightness to adjust the
Brightness scale as needed.
Press the front panel power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 seconds to disable the
power button lockout feature.
Connect the video cable properly. See Connecting the
cables on page 7 for more information.
Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Connect the power cord.
Solving common problems 23

HP ProDisplay P222c Specifications

General

3D	No
Panel type	VA
Pixel pitch	0.248 x 0.248 mm
Response time	9 ms
Display diagonal	21.5 \
Display technology	LED
Native aspect ratio	16:9
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	3000:1
Display number of colors	-
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Tilt up angle range	-5 - 22 °
Certification	CE; CB; KC/KCC; NOM; PSB; ICE; TUV-S; ISO 9241-307; EAC; UL; CSA; PSB; ISC; CCC; CEL; CECP; SEPA; TCO Certified; ISC; VCCI; FCC; BSMI; Vietnam MEPS; Australian-New Zealand MEPS; WEEE; SmartWay Transport Partnership (NA)
Product color	Black
Country of origin	China
Market positioning	Business
RMS rated power	2 W
USB hub version	2.0
HDMI ports quantity	0
USB Type-A downstream ports quantity	3
AC input voltage	100 - 240 V
Power consumption (max)	37 W
Power consumption (standby)	0.5 W
Power consumption (typical)	24 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC, DisplayPort, USB, VGA

Weight and Dimensions

Depth (with stand)	203.5 mm
Height (with stand)	387.9 mm
Depth (without stand)	49.2 mm
Width (without stand)	506.7 mm
Height (without stand)	348.3 mm
Weight (without stand)	3750 g