Action
recommended
Additional information
media.
Click here for information on DDS media label
placement.
Click here for information on the Defective Media
Exchange process for Travan, DDS, MO, CDR/RW media
(Warranty Process).
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HP Support contact details
Action
recommended
Additional information
Contact HP Support.
Click here for information on calling HP and other ways to
contact HP for technical support.
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Performance issue
Try in the following order:
1. Check performance using HPTapePerf
.
2. Performance troubleshooting steps
.
3. Check drive using Library and Tape Tools
.
4. Additional help on performance and using HP Performance Assessment Tools
.
5. HP Support contact details
.
Performance troubleshooting details
Check performance using HPTapePerf
Action recommended Additional information
Check performance using
HPTapePerf.
Click here for information on performance
troubleshooting and using performance assessment
tools.
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Performance troubleshooting steps
Action recommended Additional information