Action recommended
Additional
information
Run the Device Analysis Test in HP Library and Tape Tools
(L&TT). Follow any troubleshooting given with the test
results.
Run the recalibration script for DAT24 drives.
Ensure the latest firmware is loaded.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose potential
issues with the DAT 40 Hotplug drive (Q1546A
only). This problem is currently being investigated
and will be corrected in the next revision of Library
and Tape tools. This note will be updated once the
problem has been corrected but until then do not
use Library and Tape Tools to diagnose issues with
this product. This problem only relates to the
Q1546A product, no other DAT 40 variants are
affected.
Click here for
information on HP
Library and Tape
Tools.
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HP Support contact details
Action
recommended
Additional information
Contact HP Support.
Click here for information on calling HP and other ways to
contact HP for technical support.
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Broken/wrong/missing part issue
Try in the following order:
1. Information on part numbers
.
2. HP Support contact details
.
Broken/wrong/missing part troubleshooting
Information on part numbers
Action
recommended
Additional information
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