Locating HP Resources
5
1Locating HP Resources
The following table helps you locate commonly needed information.
Table 1-1 Locating HP Resources
What Do You Need Help With? Where to Find It?
Locating additional information. For online access to technical support information and tools, visit
www.hp.com/support
. Support resources include Web-based
troubleshooting tools, technical knowledge databases, driver
and patch downloads, online communities, and proactive
notification services.
Locating HP user documentation, white papers, and third-party
documentation.
For the latest online documentation, visit www.hp.com/support/
workstation_manuals.
Finding regulatory information. Refer to the Safety & Regulatory Information guide on the
Documentation and Diagnostics CD for product Class
information. You can also refer to the label on the workstation
chassis.
Locating parts and accessories. For complete and current information on supported accessories
and components, visit http://partsurfer.hp.com
.
Exploring the contents on the Documentation and Diagnostics
CD.
For information on using the CD as a documentation tool or a
diagnostics tool, see section 1.1 “Using the Documentation and
Diagnostics CD.”
The Documentation and Diagnostics CD includes:
• a copy of the Setup and Troubleshooting guide
• a link to the latest Service and Technical Reference Guide
• a copy of the Safety and Comfort Guide
• a copy of the Safety & Regulatory Information guide
• HP Insight Diagnostics utility
Signing up for product notifications. Subscriber's Choice is an HP program that allows you to sign up
to receive driver and software alerts, proactive change
notifications (PCNs), the HP newsletter, and more. Sign up today
at www.hp.com/go/subscriberschoice
.
Locating workstation QuickSpecs. The Product Bulletin contains QuickSpecs for HP Workstations.
QuickSpecs provide an overall specification review of your
product. It includes information about its features including the
operating system, power supply, memory, processor, and many
other components of the system. To access the QuickSpecs, visit
www.hp.com/go/productbulletin
.
Locating warranty information. Each system comes with a printed copy of the warranty
statement.
Locating information about the system board. The inside of the access panel contains an illustration of the
system board layout. Also, you can find additional information
by reviewing the Service and Technical Reference Guide that can
be found on the Documentation and Diagnostics CD or on the
Web at www.hp.com/support/workstation_manuals
.
Locating diagnostics tools. The Documentation and Diagnostics CD contains the HP Insight
Diagnostics utility. To use this utility, see section 5.1.1 “HP Insight
Diagnostics”.
Locating the latest BIOS and drivers. Verify you have the latest drivers for your system by visiting
www.hp.com/go/workstationsupport
.
Determining the meaning of beeps and LED codes. See section 5.4.3 “Diagnostic Lights and Audible (Beep) Codes”
for detailed information about beep and Light Emitting Diode
(LED) codes applicable to the workstation.
Locating the serial number and Certificate of Authenticity (COA)
label (if applicable).
The serial number labels can be found on the top panel or on the
side of the unit and at the rear of the unit. The COA label is
generally located on the top panel or access panel near the
serial number label. See section 2.6 “Serial Number and COA
Label Location” for more information.
Reinstalling the operating system. See section “Software Setup for Microsoft® Windows®” for
more information on how to load the operating system.
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