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Product support

For additional information on using your monitor, go to http://www.hp.com/support. Select Find your

product, and then follow the on-screen instructions.

NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support.

Here you can do the following:

●

Chat online with an HP technician

NOTE: When support chat is not available in a particular language, it is available in English.

●

Locate an HP service center

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical

support. Have the following information available when you call:

●

Monitor model number (see Locating the serial number and product number on page 19)

●

Monitor serial number (see Locating the serial number and product number on page 19)

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware conguration

●

Name and version of the hardware and software you are using

Locating the serial number and product number

The rating label on the monitor provides the product number and serial number. You may need these

numbers when contacting HP about the monitor model. The rating label is located on the bottom of the

monitor panel.

Product support 19

Other manuals for HP Z38c

Questions and Answers:

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General

3D	No
HD type	UltraWide Quad HD+
Pixel pitch	0.22908 x 0.22908 mm
Display diagonal	37.5 \
Display resolution	3840 x 1600 pixels
Display technology	LED
Native aspect ratio	21:9
Viewable size, vertical	366.5 mm
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	1000:1
Display number of colors	1.073 billion colors
Viewable size, horizontal	879.6 mm
Digital vertical frequency	24 - 76 Hz
Digital horizontal frequency	27 - 130 kHz
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 1920 x 1600, 2560 x 1080, 2560 x 1600 (WQXGA)
On/off switch	Yes
USB hub version	3.2 Gen 1 (3.1 Gen 1)
USB upstream port type	USB Type-C
VGA (D-Sub) ports quantity	0
USB Type-A downstream ports quantity	3
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	195 W
Annual energy consumption	93 kWh
Power consumption (standby)	0.5 W
Power consumption (typical)	80 W
Product color	Black
Country of origin	China
Market positioning	Business
Tilt angle range	-5 - 20 °
Number of OSD languages	10
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR

Weight and Dimensions