of access points. Ensure that the WiFi reconnect option is disabled.
7. Start the IBCconnect app again.
Note
While your device is connected to the air handler, you will not have internet access.
6.5.2 WiFi Password
The WiFi password for all air handlers is '1234567890'.
6.5.3 IBCconnect unable to find air handler on the network
The IBCconnect app needs to detect the air handler on the WiFi network via its network ID (SSID -
Service Set Identifier). Check that the location access for the IBCconnect app is enabled in the
device's 'App Settings' menu, set to 'Allow only while using the app'. Other permissions may be
required depending on the device and the operating system used.
6.6 Using built-in diagnostics
If required by Technical Support, information on settings, faults, and errors can be exported onto a
USBstick as part of the appliance's built-in diagnostic feature.
To view diagnostics:
1.
Insert a USB stick into the controller, wait approximately 10 seconds, and then remove the
USB stick.
The controller generates a text file that contains all the settings and any faults or warnings that
are present on the appliance.
2.
To view the text file, insert the USB stick into any computer, and open the generated text file
with “Wordpad” or a similar program.
The file name will be: “AHUxxxxx.TXT”, where “xxxxx” is the serial number of the controller.