v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
System-error log message Action
SMI reported a Machine Check on Memory
Card, Dimm
Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, “Memory problems” on
page 93
1. Reseat the DIMM.
2. Reseat the memory card.
3. Replace the DIMM.
Software NMI Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI.
System Approaching Maximum Power
Consumption
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. Replace the power backplane.
System Boot Failed
1. Check the POST/BIOS boot checkpoint indicator and see the
applicable documentation.
2. Make sure that the memory card and DIMMs are correctly
connected and seated and that they are functional.
3. Attempt to start the server from the backup BIOS page.
System Complex Powered Down Information only
System Complex Powered Up Information only
System-error log full Clear the event log.
System log 75% full Information only
System Memory Error
1. Reseat the memory adapter and DIMMs.
2. Replace the memory.
System Running Nonredundant Power
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. Replace the power backplane.
User <USERID> attempting to power/reset
server
Information only
Video 1.8V Power Good Fault
1. Reseat the I/O board.
2. Replace the I/O board.
Video 2.5V Power Good Fault
1. Reseat the Remote Supervisor Adapter II SlimLine, if present.
2. Reseat the I/O board.
3. Replace the I/O board.
Video Core 1.8V Power Good Fault
1. Reseat the I/O board.
2. Replace the I/O board.
Chapter 5. Diagnostics 141
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