To view the error logs, complete the following steps:
1. Turn on the server.
2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you
have set both a power-on password and an administrator password, you must
type the administrator password to view the error logs.
3. Use one of the following procedures:
v To view the POST error log, select Error Logs, and then select POST Error
Log.
v To view the BMC log, select Advanced Settings, select Baseboard
Management Controller (BMC) settings, and then select BMC System
Event Log.
v To view the system-error log (available only if an optional Remote Supervisor
Adapter II SlimLine is installed), select Event/Error Logs, and then select
System Event/Error Log.
Viewing the BMC log from the diagnostic programs
The BMC log contains the same information whether it is viewed from the
Configuration/Setup Utility program or from the diagnostic programs.
Notes:
v Some of the error codes and messages in the BMC log are abbreviated.
v Viewing the BMC log through the web interface of the optional Remote
Supervisor Adapter II SlimLine allows all messages to be translated.
For
information about using the diagnostic programs, see “Running the on-board
diagnostic programs” on page 111.
To view the BMC log, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt F2 for Diagnostics appears, press F2. If you have set both a
power-on password and an administrator password, you must type the
administrator password to run the diagnostic programs.
4. From the top of the screen, select Hardware Info.
5. From the list, select BMC Log.
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
062 Three consecutive boot failures using the
default configuration.
1. Flash the system firmware to the latest level (see
“Updating the firmware” on page 13).
2. Reseat the I/O board.
3. Replace the I/O board.
72 IBM System x3850 Type 8864: Problem Determination and Service Guide
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