IBM System x3250 4364 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364, 4365, or 4366 server,” on page 15 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
303 Keyboard controller error.
1. Reseat the keyboard cable in the connector.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board.
602 Invalid diskette boot record
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
604 Internal diskette drive error
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the diskette drive signal cables.
3. Replace the diskette drive.
962 Parallel port configuration error
1. Run the Configuration/Setup Utility program and
make sure that the parallel port setting is correct.
2. (Trained service technician only) Replace the
system board.
1162 Serial port error
1. Run the Configuration/Setup Utility program and
make sure that the serial port settings are correct.
2. (Trained service technician only) Replace the
system board.
74 IBM System x3250 Types 4364, 4365, and 4366: Problem Determination and Service Guide

IBM System x3250 4364 Specifications

General

Brand	IBM
Model	System x3250 4364
Category	Server
Language	English