v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364, 4365, or 4366 server,” on page 15 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
178x Fixed disk error.
Note: x is the drive that has the error
1. Run the hard disk drive diagnostic tests on drive
x (see “Running the diagnostic programs” in the
Problem Determination and Service Guide on the
IBM System x Documentation CD).
2. Reseat the following components, depending on
the server model:
v Hot-swap models: Hard disk drive
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
3. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive x
b. Hard disk drive backplane
c. (Trained service technician only) System
board
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
c. (Trained service technician only) System
board
1800 Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the problem is isolated.
1801 An adapter has requested memory
resources that are not available
1. Run the Configuration/Setup Utility program and
make sure that sufficient memory is installed in
the server.
2. Run the Configuration/Setup Utility program and
disable some other resources to make more
space available.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System
board
Chapter 5. Diagnostics 75
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