IBM System x3550 M4 Installation And Service Guide

401-802-000 EXA Port Ping Test Aborted
Explanation: EXA Port Ping Test Aborted. Port connections may not be correct.
Severity: Warning
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
401-901-001 EXA Port Ping Test Failed
Explanation: EXA Port Ping Test Failed.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.
DSA hard drive test results
The following messages can result when you run the hard drive test.
217-000-000 HDD Test Passed
Explanation: HDD Stress Test Passed.
Severity: Event
Serviceable: No
Recoverable: No
Automatically notify Support: No
401-802-000 • 217-000-000
Appendix C. DSA diagnostic test results 703

IBM System x3550 M4 Specifications

General

Brand	IBM
Model	System x3550 M4
Category	Server
Language	English