Kyocera TASKalfa 5500i User Manual

Troubleshooting
12-2
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the
following pages. If the problem persists, contact your Service Representative.
Symptom Checkpoints Corrective Actions
Reference
Page
An application does
not start.
Is the Auto Panel Reset time
short?
Set the Auto Panel Reset time to
30 seconds or more.
9-73
The operation panel
does not respond
when the main power
switch is turned on.
Is the machine plugged in? Plug the power cord into an AC
outlet.
2-6
Pressing the Start key
does not produce
copies.
Is there a message on the
touch panel?
Determine the appropriate
response to the message and
respond accordingly.
12-7
Is the machine in Sleep
mode?
Press the Power key to recover
the machine from Sleep mode. The
machine will be ready to copy
within a minute.
2-10
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
2-43
When placing originals in the
optional document processor,
place them face-up.
2-45
— Check that the application software
is correctly operated.
—
Printouts are too
light.
Is the paper damp? Replace the paper with new paper. 2-27
Have you changed the
density?
Select appropriate density level. 3-9
9-65
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side several times.
11-2
Is there a message indicating
the addition of toner?
Replace the toner container. 11-2
Is EcoPrint mode enabled? Disable EcoPrint mode. 9-56
— Run [Drum Refresh1]. 9-69
— Run [Developer Refresh]. 9-71
— Make sure the paper type setting is
correct for the paper being used.
9-4

Kyocera TASKalfa 5500i Specifications

General

Network ready	Yes
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	668 x 767 x 747 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired
Color all-in-one functions	Scan
DVD/CD printing	No
Print technology	Laser
Maximum resolution	600 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A3)	27 ppm
Print speed (black, normal quality, A4/US Letter)	55 ppm
Printing colors	Black
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Copier resize	25 - 400 %
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, FTP, OCR, USB
Grayscale levels	256
Maximum scan area	A3 (297 x 420) mm
Scan speed (black)	160 ppm
Scan speed (color)	80 ppm
Image formats supported	JPG, TIF
Faxing	Mono faxing
Fax memory	120 MB
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax transmission speed	3 sec/page
Paper input type	Paper tray
Total input capacity	1150 sheets
Total output capacity	250 sheets
Maximum input capacity	7150 sheets
Total number of input trays	3
Multi-Purpose tray input capacity	150 sheets
Maximum print size	297 x 420 mm
Duplex media weight	60 - 256 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 220 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 300 g/m²
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	2
Processor model	750CL
Processor family	PowerPC
Compatible memory cards	CF
Internal storage capacity	160 GB
Sound power level (standby)	58 dB
Sound pressure level (printing)	75 dB
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	170 W
Power consumption (PowerSave)	16 W
Power consumption (average operating)	960 W
Sustainability certificates	ENERGY STAR
Certification	GS, TÜV, CE, RoHS