Operator's Manual – Stacker Vendor
©
LAI GAMES
Page 32
TROUBLESHOOTING GAME ERRORS
CLEARING GAME ERRORS
Game errors can be cleared, by pushing the test button ONCE. The game
will try and check if the error is fixed. If the reason for the error is fixed,
the game will continue as normal. If the error is not fixed, the error will
remain on the display.
Err1 – TICKET ERROR
This can occur if the optional capsule/ticket dispenser is not
installed and
P14 and P15 have not
been set to zero. If your machine does not have
theses optional fixtures installed, please set P14 and P15 to “0” (See
Programmable settings mode, page 14 for Details).
Otherwise, if the optional ticket/capsule dispenser is fitted, this error
usually occurs if the game has run out of tickets or there is a ticket/capsule
jam. A less common reason is if the game PCB tries to dispense
tickets/capsules but doesn’t get a notch pulse for approximately three
seconds. Use the Switch Test and test the notch pulse by passing a ticket in
and out of the notch sensor or manually activating the micro-switch on the
capsule dispenser, an active notch will be display as C1, (See Page 11 for
Details).
If the game was out of tickets, replace the tickets, clear the ticket/capsule
jam and then push the test button once to clear the error. The game will
then payout any owed tickets/capsules.
Err2 – START/STOP BUTTON JAMMED
This error is usually displayed if the Start/Stop button is active for longer
then 30 seconds Use the Switch Test and check the Stop/Start button, an
active button will be display as C3, (See Page 11 for Details).
Err3 – EEPROM ERROR
This Error is only displayed in test mode and means that the CPU cannot
read the EEPROM, or is receiving errors during communication with the
EEPROM (The 23C16 IC on the main MCU PCB). This could cause
problems with the game audits and program settings. If this error occurs,
take your game to the nearest authorized LAI games dealer for repair.
Err4 – MAJOR PRIZE DEPLOYMENT ERROR
This error is usually displayed if an empty Major prize arm is selected by a
Major prize-winner or if the game activates the Major prize arm and does
not sense a prize dropping through the prize sensor. The Err4 error code
and the Major Prize Arm location numbers are displayed alternatively.
The error can also occur if the Major prize arm “TIMES OUT” caused by
taking to long to dispense a prize. This can happen if there is more than
half a prize arm length between Major prizes on the Major prize arm, the
Major prize arm is not turning or the prize sensor is not working.
Test the prize arm function using the Run Test, (See Page 13 for Details).
Test the prize sensor using the Switch Test, (See Page 11 for Details). Pass
your hand through the infrared beams in the prize chute. Blocking the
invisible beams should display C7 in switch test. Removing your hand
from the beams should stop C7 from being displayed.