Chapter11.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovo.
Informationresources
Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.
Windowshelpsystem
Note:IfyouusetheonlinehelpforWindows7,Windows8,orWindows8.1,orthehelpforWindows10,
ensurethatyourcomputerisconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickHelpandSupport.Youcan
choosetousetheonlineorofflinehelpatthebottomofthescreen.
•ForWindows8orWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreen
todisplaythecharms.Then,clickSettings➙Help.Youcanchoosetousetheonlineorofflinehelp
atthebottomofthescreen.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickGetstarted.
SafetyandWarranty
TheSafety,Warranty,andSetupGuidethatisprovidedwithyourcomputercontainsinformationonsafety,
setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.
LenovoWebsite
TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,
upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.
•Accesstheonlinemanualsforyourproducts.
•AccesstheLenovoLimitedWarranty.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
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