Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modications.
The following are examples of misuse or abuse and not covered by warranty:
• Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support
the customer warranty. Parts are for service use only. The table below shows information
for model (A20270QT0/ T27hv-20 / 62A9-GAR1-WW).
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description
Machine Type
Model (MTM)
colour
5D11A20411
T27hv-20 - 27 inch FRU
Monitor (HDMI)
62A9 Raven Black
5C11A20409 T27hv-20 DP cable 62A9 Raven Black
5C11A20410 T27hv-20 HDMI cable 62A9 Raven Black
5C11A20408
T27hv-20 USB Type C to
Type A cable
62A9 Raven Black
5C11A20406
T27hv-20 USB Type C to
Type C cable
62A9 Raven Black
5SE1A20407
T27hv-20 - FRU Base and
Stand
62A9 Raven Black
3-7 T27hv-20 Flat Panel Monitor User’s Guide