Lenovo ThinkVision T27hv-20 User Manual

Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of the product. Refer to your Lenovo
Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer Accessories and content. Go to: http://www.lenovo.com/support
Online technical support
Online technical support is available during the life of your product through the Lenovo
Support Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is available
during the warranty period, assistance for replacement or exchange of defective components
is available. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. Your technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and conguration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After
that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer
manufacturer, model, serial number and manual, the exact wording of any error message,
description of the problem, and the hardware and software conguration information for
your system.
Your technical support representative might want to walk you through the problem while
you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone
list for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or Region Telephone Number
Argentina 0800-666-0011 (Spanish, English)
Australia 1-800-041-267 (English )
Austria 0810-100-654 (local phone) (German)
Belgium Warrant service and support: 02-339-36-11 (Dutch, French)
Bolivia 0800-10-0189 ( Spanish)
Brazil
Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Appendix A. Service and Support A-1

Lenovo ThinkVision T27hv-20 Specifications

General

HD type	2K Ultra HD
Color depth	8 bit
Pixel pitch	0.2331 x 0.2331 mm
Screen shape	Flat
Pixel density	109 ppi
Response time	6 ms
Backlight type	W-LED
Display surface	Matt
Display diagonal	27 \
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Maximum refresh rate	60 Hz
Response time (fast)	4 ms
Viewable size, vertical	335.67 mm
sRGB coverage (typical)	99 %
Contrast ratio (dynamic)	3000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Viewable size, horizontal	596.74 mm
Display brightness (typical)	350 cd/m²
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	148 W
Power consumption (off)	0.3 W
Annual energy consumption	66.47 kWh
Power consumption (standby)	0.5 W
Power consumption (typical)	25 W
Color name	Raven Black
Product color	Black
Market positioning	Gaming
Megapixel	2 MP
RMS rated power	6 W
Number of speakers	2
Package type	Box
Package depth	159 mm
Package width	860 mm
Package height	515 mm
Package weight	10550 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 35 °
Height adjustment	135 mm
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
Headphone connectivity	3.5 mm
USB upstream port type	USB Type-C
USB Power Delivery up to	90 W
USB Type-A downstream ports quantity	4
Number of USB Type-C upstream ports quantity	1
Sustainability certificates	ENERGY STAR, EPEAT Silver, RoHS, TCO
Cables included	AC, USB Type-C to USB Type-C

Weight and Dimensions

Bezel width (side)	2 mm
Depth (with stand)	208 mm
Width (with stand)	613.6 mm
Height (with stand)	608.6 mm
Weight (with stand)	7350 g
Bezel width (bottom)	50.07 mm
Depth (without stand)	45.5 mm
Height (without stand)	412.6 mm
Weight (without stand)	4850 g