Lexmark E352DN Service Manual

Diagnostics information 2-29
4512-420, -430
Toner smears or rubs
off the page.
• Toner is not being fused to the paper. Replace the fuser.
• Change the media texture setting in the driver. If special media is being used, such as
card stock or labels, be sure to select the correct media type.
• Try a different kind of paper. Paper designed for copiers gives the best quality fusing.
The print is getting
light, but the printer
has not indicated it is
low on toner.
• Toner is becoming low in the cartridge.
• The Toner Low message does not display if the 1,500 page toner cartridge is installed.
• Remove the toner cartridge, and gently shake it from side to side to redistribute the
toner.
• Replace the toner cartridge.
The Toner Low
message displays.
• Remove the toner cartridge, and gently shake it from side to side to redistribute the
toner.
• Replace the toner cartridge.
Solid black areas on
transparencies
• There is a mismatch in the transparency and what the software is expecting.
• Choose a different fill pattern in the software program.
• Remove the toner cartridge, and gently shake it from side to side to redistribute the
toner.
• Try a different type of transparency.
• Replace the toner cartridge.
Faint images or
repetitive spots appear
on the page.
• Select a different media type or form type setting from the printer driver.
• Try a different type of paper. Media designed for copiers gives the best quality.
• Replace the toner cartridge.
Pages are blank. • The print cartridge may be out of toner or defective. Replace the cartridge.
• There may be a software error. Re-initialize the printer by turning it off and back on.
• With the printer off, check the printhead beam path. If clear, check for a printhead error
on POR. See “Printhead service check” on page 2-31.
• Also, see “Blank page” on page 3-24.
Print quality problems (Continued)
Problem Cause / action

Lexmark E352DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 2400 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Internal memory	32 MB
Maximum internal memory	160 MB
Sound pressure level (printing)	52 dB
Total input capacity	250 sheets
Maximum input capacity	800 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	210 x 297 mm
Media weight (tray 1)	80 gsm
Paper tray media types	Envelopes, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk, TCP/IP IPv6
Compatible operating systems	Mac OS X Mac OS 9.x Citrix MetaFrame Linux Microsoft Windows 2000, NT, Me, XP, Server 2003, 98, Vista Novell UNIX
Maximum duty cycle	80000 pages per month
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 2500 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	FCC Class B, UL 60950-1, U.S. FDA, IEC 320-1, CSA, ICES Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, N Mark, ACA C-tick Class B, CCC Class B, BSMI Class B, MIC, EK Mark, PSB

Weight and Dimensions

Dimensions (WxDxH)	396 x 359 x 259.5 mm