42 TROUBLESHOOT NG
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Me_ge Po_e Ca_se_
iltem°fcl°thinghasgathered°n°neside°fthetub" i" Rearrange items to help balance the load.
i ° There are not enough items in the machine, i ° Stuffed animals or mats call become unbalanced
i" Have your items gathered in one area, or is theload i during spinning and the washing machine may fail
too small? i to drain. Rearrange the knitwear to help balance
i" Did you wash a stuffed animal, amat, or knitwear? i the load and drain it again.
i _ Did you wash two different blankets together? • Put one blanket in atatime.
Water is not supplied orthe water pressure is low i" Turn on the faucets.
i" Is the faucet turned off? i _ If a faucet is frozen, thaw it with warm water.
i" Is the water supply stopped or the faucet frozen? i" If the inlet filter is clogged, clean it. (see page 39 )
i ° Is the water pressure low or is all inlet filter i _ Connect the water line properly with the cold water i
i clogged? i inlet. (see page 14)
[ ! C i" Is the water lille properly connected with the cold i" Check that the water lines are not pinched or bent.
i water inlet? i Take extra care that water lines are not twisted or
! pinched by other objects.
i _ Is the water line pinched or bent?
iWater line leaks in connection i. Connect the water lines properly with the faucets.
i
. Are the water lines connected with the faucets (see page 14)
i properly?
i _ iThe tub does not rotate _. Close and secure the door. If the message keeps
oc J
lois the door secured? appearing, unplug the power and contact your
.d_J i
L"-L i nearest LG service center.
[_hewas_in_ma_hh_e_ra_nssiowi_or no_a_aii [_ [ower_hedrain_osewithin5_ee__eiow_heen_o_
i
i" Is the drain hose installed over 3 1/4 feet (1 m) the elbow bracket.
, i beyond the end of the elbow bracket? _. Place the drain hose on a smooth surface to
' [ iSi_ i
UL- i " IS the drain hose pinched or clogged inside? prevent bending.
i " Is the drain hose frozen? _• If the drain hoses are frozen, thaw them in warm
i " Is the drain hose clogged with foreign objects? water.
, • Open the drain pump plug cap and remove the dirt.
_lJ- [ i A power failure has occurred. • _ \
Press \(_)_to turn off the washing machine and
i
i press it again to turn it on.
, i
, [ L-L-i_ iiControl Error. _i" LGUnplUgservicethecenter.P°wercord and contact your nearest ,
i Thewatersupplydoesnotstop i" Unplug the power cord and contact your nearest
i i
L _ [. Do the water supply and the drain keep repeating in turn? LG service center
i The water level is not controlled i " The water level sensor is not working correctly.
!_C i" Is the water level too low or high compared with i _ Unplug the power cord and contact your nearest
, i the size of the load? i LG service center. ,
i Thetubdoesnotrotate i* Rearrange the load size andrestartthewashing
i. Is the washing machine overloaded? i machine.
i _ If the load size is big, the tub may not rotate due to
i an overheated motor. Allow the washing machine '
i to stand for a while and restart the cycle. Unplug
i the power cord and contact your nearest LG service
, , i center if the same error message appears. ,
• To clean up the tub, please run the Tub Clean cycle. • Please empty the tub and insert bleach into thedetergent dispenser and select the Tub Clean cycle, i
• If you want to skip the Tub Clean, turn the CYCLE
SELECTOR KNOB or push option buttons to select
i desired cycle. In this case, you would see the
i message again until few washing times and it would
i be disappear until next point of time to clean the tub.
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General
Weight and Dimensions
