34
Installation and Service Manual
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Dispenser will not
dispense ice (and
NO SOUNDS are
heard when
manchine is
activated).
No power. Check electrical connection.
Loose wire in electrical
system.
Thoroughly check all wire
connections.
Dispenser overloaded with ice.
Remove ice from dispenser until
unit will operate.
Motor not working..
Check thermally protected motor.
Replace motor or capacitor if
necessary.
Dispenser will not
dispense ice (motor
runs but no ice
movement is heard
in bin).
No ice in bin. Fill dispenser with ice.
Door not opening.
Check rocking chute mechanism or
electric solenoid operation.
Paddle wheel pin slipped from
the paddle wheel.
Replace paddle wheel pin.
Excessive clustering
or bridging of ice.
Loaded ice not broken up.
(Warning: Super cooled ice is
not covered by the Servend
warranty.)
Break ice clusters before manually
filling the dispenser. (See ice
recommendations)
Excessive water spilling from
the ice maker.
Adjust ice maker to eliminate water
spillage.
Poorly adjusted ice maker.
Adjust ice maker to eliminate large
waffle shapes.
Extremely low usage of the
dispenser.
Lower the ice level in the bin.
Ice Dispenses
continuously.
Misaligned microswitch. Adjust microswitch.
Agitation timer set incorrectly. Test agitation timer.
Thumping noise or
irregular sound at a
particular area of the
dispenser.
Shaved ice clusters in the bin.
Remove clusters, discover why ice
is shaving, and then repair.
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