Part Number: 040006977 Rev. 01 03/19 21
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine adjustments
and maintenance procedures are not covered by the warranty.
Problem Possible Cause To Correct
Ice machine does not run.
No Power – Breaker off, fuse blown,
unplugged
Restore power
Toggle switch is not in ice position Place toggle switch in ice position
The storage bin is full
Remove enough ice from the bin and wait for
3 minutes delay to expire.
Ice machine runs and no ice is produced
No water to ice machine Correct water supply
Water sump overflow tube out of position Reposition/install overflow tube
Water sump thermistor or liquid line
thermistor faulty
Replace the thermistor
Control board problem Call for service
Freeze cycle long – low production
Dirty condenser. Clean condenser
Water temperature too high
Connect to a cold water supply, verify check
valves in faucets and other equipment work
properly
Refrigeration problem Call for service
Shallow, incomplete or white ice cubes
Ice machine is dirty Clean & sanitize the ice machine
Water pressure supply incorrect Verify water pressure is correct
Air temperature around ice machine is too
high
Vent area or move ice machine
Dip switch incorrectly adjusted Adjust Dip switch
Will not initiate a harvest cycle
Liquid line thermistor faulty Replace the thermistor
Control board problem Call for service
Ice cubes do not release
Ice machine is dirty Clean and sanitize the ice machine
Low ambient around ice machine Move ice machine to warmer area
Dip switch incorrectly adjusted (cubes too
large)
Adjust Dip switch
Section 5
Troubleshooting
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