Matrix E1X Service Manual

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CHAPTER 6: TROUBLESHOOTING
6.2 TROUBLESHOOTING - CONSOLE POWER ISSUES
NO DISPLAY ON THE CONSOLE OR THE DISPLAY IS DIM
POSSIBLE CAUSES:
1) The console is damaged or the console cable is not connected properly.
2) Poor connection to the terminals on the lower board.
3) The lower board is damaged.
4) The ECB is damaged.
SOLUTION
1) Check the console cable connections at the console and lower board.
2)Unplugtheconsolecableattheconsole.Useamulti-metertocheckifthevoltagebetweenthe1(VCC)and7(Ground)pinsoftheconsole
cable is greater than 12 (Figure A).
a. If the voltage is greater than 12, replace the console.
3)UnplugtheECBwiringharnessfromthelowerboardandpedalthemachine.Useamulti-metertochecktoseeifthevoltagefromtheECB
is variable (voltage should vary depending on the RPM used).
a. If the voltage is variable, replace the lower board.
b. If the voltage is not variable, replace the ECB.
c. If the issue is still not resolved after replacing the ECB and lower board, replace the console cable.
FIGURE A

Matrix E1X Specifications

General

Brand	Matrix
Model	E1X
Category	Elliptical Trainer
Language	English